Withdraw from contract

You can withdraw from a purchase within 14 days of receiving your goods, without giving a reason. Fill in the form below and confirm on the next screen. We email you a confirmation of receipt straight away, with the date and time of your withdrawal and the next steps for sending the items back.

Other ways to withdraw

You can also send us any clear statement by email to support@lumiselle.shop or by post to VASS TEXTILES LIMITED, Textile House, 11b Clarke Road, Bletchley, Milton Keynes, MK1 1LG, United Kingdom. Please do not send the goods to this address — we give you the return address in our reply. The full withdrawal information and a model form are in our returns policy.

Outside the 14-day withdrawal period you can still use our 30-day returns policy for unworn items.